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Noticeboard

For the latest CQC Report please click here

Was your child born bewtween 1 Sep 09 and 31 Aug 12. If so click on this link  Children between 2 and 4 .

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Welcome

Welcome to our website where we hope you will find enhanced convenience added to first class healthcare. Find out when we are open and how to see a member of the team. We’ve made life a little easier with practice updates, news on the latest health issues and even access to repeat medication all at your fingertips.

Mission Statement

We aim to provide a safe, effective, high quality family health service. We will respect the dignity and confidentiality of our patients.

5 Year Vission

Newark Road Surgery will strive to build a locally accessible clinical service that is respected by our peers. We will design, develop and implement innovative new clinical services that demonstrate quality and safety. Our services will focus on delivering both patient satisfaction and clinical outcomes within a cost-efficient envelope. We hope to deliver these services from new custom-built premises that also enable additional opportunities, such as surgical services and GP Registrar training. We will aim to establish a non-judgemental learning environment that enables staff development and supports welfare.

Home Visits

For the latest guidance for Home Visits provided by the LMC to all GP's click below.

Home Visits

Telephone System

The Practice would like to apologise to anyone that was cut off or failed to be connected correctly on Monday 11 July. This was due to a fault on the telephone system, which has been resolved. We are pleased to announce, however, that the Practice will be having a new telephone system installed during the week commencing 15 Aug 16. This new system will provide better queuing and information facilities as well the ability to record conversations for training and quality purposes.

Triage Explained

NAMED GP

You may be aware that GP practices are now required to provide all their patients, including children, with a named GP who will have overall responsibility for the care and support that the surgery provides to them. This does not affect your prerogative to request to see/speak with a GP of your choice. The main role of the named GP is to ensure that you have access to all of the services required by our contract with the NHS if clinically indicated. If you have not already been informed of who your Named GP is, please ask at reception or at your next consultation with either a nurse or GP. 

Your Good Health

Access to a wide range of healthcare services is a key element of a good local practice. We don’t just want to see you when you’re ill we want to make sure you stay healthy too. Check out how we can cover both bases with our clinics and services.

Best practice

Our professional team will ensure you receive the best attention at all times whether you’re attending a specialist clinic or a routine appointment. If you’re new to the area registration is easy and comes with the comfort of discretion and confidentiality assured.

 

Complaints

We hope to provide the best service we can but if you feel that we have fallen short of this expectation and wish to submit a formal complaint please go to the complaints section of this website for the procedure to follow.

(Site updated 15/08/2016)
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